Orders are usually processed and shipped within 3 business days of purchase.
How long does shipping take?
Shipping times may vary as we ship worldwide from different fulfillment centers based on your location. The average delivery time is approximately 7 to 15 business days. Your tracking number will be updated 3-7 days after your order is shipped.
How to cancel an order?
We can only cancel an order within the first 12 hours after placing the order. After that, the order has probably been processed, is being prepared for shipment, or has already been shipped. Once it is in effect, we have no control over it. We apologize for any inconvenience this may cause, but we pride ourselves on our prompt service, which includes shipping your order as quickly as possible.
What is your return policy?
If there is a problem with your order (defective product, wrong order, damaged order, etc.), please contact us within 7 days of receiving your order. will send replacement. Do not return anything until we have reviewed the matter and our customer service team will review the request and send further instructions. Richsuit reserves the right to refuse any return request.
You are responsible for the shipping costs of returning the item. Original shipping charges are non-refundable.
Cosmetics, underwear and underwear/formers are permanently sold for hygienic reasons.
What payment methods do you accept?
We accept credit cards (Visa, MasterCard, Discover and American Express), debit cards or electronic checks (i.e. from your regular bank account)